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Who We Are

CASA BOTELHO – We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Casa Botelho’s registered office is at 127 Graham Road, E8 1PD, London and we are a company registered in England and Wales under company number 099223396.

We are registered on the Information Commissioner’s Office Register; registration number 00010099032, and act as the data controller when processing your data.

Our designated Data Protection Officer/Appointed Person is Joao Botelho, who can be contacted at 127 Graham Road, E8 1PD, London and contact number +44(0) 2072411131.

Information That We Collect

Casa Botelho processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –
  • Name
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Mobile Telephone Number
We collect information in the below ways: Online form, website orders and via trade shows via Visit Connect.
How We Use Your Personal Data

Casa Botelho takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below:
Marketing
  • We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
Your Rights

You have the right to access any personal information that Casa Botelho processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Casa Botelho uses Mail Chimp to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

MAILCHIMP

We use Mailchimp as a platform to send emails to our data base to inform clients about new arrivals, blogs and promotions. For more information about how Mail Chimp, please read their privacy notice at: https://mailchimp.com/legal/privacy/?_ga=2.217863636.399750047.1526891687-1393596577.1526891687

Safeguarding Measures

Casa Botelho takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place,

including:

Casabotelho.com uses wpengines as website host security and SSL. All our credit card transaction are processed through Stripe. https://stripe.com/gb/privacy

Mailchimp is certified as compliant with card association security initiatives, including the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). We also perform annual SOC II audits. If you have any questions about the security of your Personal Information, you may contact them at  privacy@mailchimp.com

Transfers Outside the EU

Casa Botelho utilize some products or services (or parts of them) that may be hosted/stored in USA which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: MailChimp

Therefore, when you use our website or send us an email or sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in USA. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Mailchimp to protect your data and comply with the relevant data protection laws.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Mailchimp, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Casa Botelho only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Marketing
CONSENT

Occasionally, Casa Botelho would like to contact you with the launch of new products, services, promotions and blog that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Casa Botelho directly.

LEGITMIATE INTERESTS

Casa Botelho will occasionally send you products, services AND promotions by email, SMS or post] that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

Lodging A Complaint

Casa Botelho only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Casa Botelho

Joao Botelho

127 Graham Road, E8 1PD, London

+44 (0) 2072411131 – joao@casabotelho.com

ICO – Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number or email registration@ico.org.uk